We believe success comes from working well with people, not just following processes. We value experience that demonstrates strong collaboration and impactful results over formal project management credentials.

• You have 5+ years experience delivering digital products
• You’re people-focused and understand that strong delivery comes from trust, collaboration, and supporting teams to do their best work
• You’re detail-oriented and proactive, using a deep understanding of the work to anticipate challenges and drive strong delivery
• You naturally spot risks early and take decisive action before they turn into bigger issues
• You think several steps ahead, connecting today’s work to what the team needs to deliver next
• You maintain alignment and momentum, helping teams adapt and stay focused as priorities evolve
• You clear blockers and resolve dependencies, ensuring the team can maintain momentum and deliver their best work
• You build client relationships thoughtfully, with trust and long-term partnership in mind
• You bring emotional intelligence and empathy, anticipating and responding to the needs of both clients and internal teams
• Your approach to delivery ensures goals are achieved and timelines are met
• You’re organized and use tools and resources to create clarity and transparency for both the team and the client
• You bring energy and positivity to the work, making the process as rewarding as the outcome

Working with the client

• Clients are clear on scope and understand what will be designed, built, and tested
• Clients feel reassured that the team is focused on what they need most
• Clients feel you are there to take care of them as they build their digital product
• You help clients navigate challenges by outlining options and potential consequences early, anticipating risks and exploring ways to mitigate them before issues arise
• You clearly explain how changes or delays impact the plan, timelines, and next steps, keeping client informed and supported

Working with the team

• The team has a clear understanding of the project, its purpose, and how each team member needs to contribute
• You keep the team focused through clear daily goals and commitments, while helping manage dependencies to keep things running smoothly (e.g. running daily standups)
• You are hands-on and understand the work deeply enough to know what needs to happen to maintain momentum
• You create clarity and structure to an environment where plans evolve and priorities shift

• 5+ years experience delivering digital products
• A love for collaboration and in real time ideating
• Excitement to work side by side with team each day at our Toronto office